TELUS

Tech Central Hub

Tech Central is a centralized technician hub that consolidates 9 different internal sites into one unified platform for technicians, managers, contracted partners, and more. The hub provides access to news, information, job aids, videos, training, and other essential resources, all under one centralized location to improve efficiency and accessibility.

Technologies Used

Project Challenges

• Integrating with multiple existing internal systems and APIs
• Creating a unified interface for diverse team needs and workflows
• Implementing role-based access controls for sensitive operational data
• Designing for performance with large datasets and concurrent users
• Meeting strict corporate security and compliance requirements

Solution

Built a responsive Vue.js application with TypeScript for type safety and code quality. Utilized TailwindCSS for consistent styling across the application. Implemented a modular component system to allow for easy customization based on department needs. Created comprehensive documentation and conducted training sessions for internal teams.

Outcome

The dashboard application significantly improved operational efficiency, reducing time spent on routine tasks by 40% and enhancing cross-departmental collaboration. The modular design has allowed TELUS to continuously expand the application's functionality based on evolving business needs.

Project Gallery

Screenshots shown for demonstration purposes